Your highest-needs members, living independently for longer.
Your highest-needs members are the ones whose care is hardest to hold together between visits — and it is being held together already, by a daughter with a notebook. VivaLynx gives that circle one place to run it, and gives you a program pointed at what you are trying to bring down: emergency department visits, hospital admissions, and readmission after discharge. It is also the rare benefit the whole family notices, which matters when they are choosing a plan again next year.
A program you sponsor and measure. We run onboarding and stay alongside your care management team. Commercial, Medicare Advantage, Medicaid Managed Care and state-funded programs.
You sponsor the program. Their care circle puts it to work.
The day-to-day work happens in the home, with members, their families and the caregivers they already have. Nobody at a plan opens a care plan. That is the design: the people who are in the home anyway — or on the phone from three states away — become a care team with something to work from.
When readings or routines start to change, the family is told early, and they can reach plan telemedicine from home before a small problem becomes a crisis. The aim is to help members avoid the ER visit that can trigger a move into assisted living, and to stay at home by their own choice.
You enroll a cohort
Members you choose, on terms you sign, with success measures set together before it starts. We create the plan that can scale from a few participants to providing the tools across the community.
The people already in the home get the app
The daughter, the aide who comes Tuesdays, the plan’s care coordinator — each with a role, on the phone or tablet they already have. No hardware to ship, and nobody new to hire or train.
They work from one plan
Appointments, medications, visits, vital readings and notes coordinated for one person, instead of partial versions in four different places.
Your team sees the impact
Administrators, care coordinators and executives at the plan level see program activity across the cohort — enrollment, adoption and engagement. The care plan itself stays inside the circle.
A program you can measure from the start
Before launch, you define the member cohort, evaluation period and measures of success. VivaLynx reports enrollment, activation, adoption and ongoing engagement from the first week, giving you a clear view of how the program is being used.
Your team measures the claims-based outcomes that matter to your organization, including changes in acute-care use, long-term-care avoidance and member retention, with comparisons against a matched control when appropriate. VivaLynx provides the engagement and adoption data beneath those outcomes, helping you understand how participation connects to results.
Start with a defined population, and scale at any time
Choose a group of members to participate on the terms you sign, with measures you set before it starts — we run enrollment, onboarding and the reporting, and you decide on your own numbers. Widen it from there once it has earned that.
Set up with our team. There is no self-serve option for organizations.
Connected care for your members, in five steps: start with a walkthrough, choose a program cohort, set success measures, we run enrollment, and widen from there.
What plans ask first
Does an app really change what happens at home?
The app is not the intervention. The circle is — the member at home, their family, the paid caregivers and a coordinator, working from one plan instead of four partial ones. What VivaLynx changes is whether those people can see the same thing, and whether someone notices a reading crossing a limit on the day it happens. Whether that shifts your numbers is exactly what a first program is for.
How do we prove it was a good spend?
Adoption first, because it is the leading indicator and it is real from week one: how many circles form, how fast, how many people are in them, whether they stay active. Then outcomes, against a baseline cohort you pick, on measures you set before the program starts.
Can we use our own telemedicine provider, or is it included?
We partner with First Stop Health, and care through them is included for every VivaLynx user. If your plan already has a telemedicine provider, we can configure the program to use yours for your members instead.
Book a 20-minute walkthrough
A working product and the readout you would actually get. Not a slide deck. We will tell you what VivaLynx does not do as well as what it does.
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No free-text field, by design. Anything about a specific member belongs on the call, not in a form.